Privacy Policy

Thank you for taking out your time to review our Privacy Policy. At Clean My Premises, we have created this policy to show our commitment to keeping your information private. The purpose of this privacy policy is to inform you about the information we receive and how that information is used to improve your experience with us.
Your personal information is gathered for the following purposes: to respond to your personal inquiries, for receipts and contact information, to register your personal preferences and special notes regarding your premises, and to offer you company specials.
We understand that sometimes our clients need to cancel an appointment. We simply ask that you notify us as soon as possible and certainly more than 5-business days before your scheduled appointment. Our clients agree to pay the full price of the scheduled cleaning service if an appointment is cancelled or rescheduled within a 5-business days notice.
If a cleaner arrives at your premises at the allotted time, and does not receive a response from you within 15 minutes of your appointment, the cleaner reserves the right to leave your premises and you will be charged the minimum price (three hours) of the cleaning service.
You may cancel a cleaning contract by giving us at least a one-month (30 days) notice prior to your next scheduled cleaning appointment.
How is my information used?
Clean my Premises is the sole owner of the information collected on the website and through discussion with clients. Information collected from our active clients is stored in our password-protected PC or in physical form in our locked filing cabinet. We do not share your personal information with other companies. Your name, e-mail address or other information filed on our website in order to receive e-mail notices or quotes will be kept confidential.
Security
Only those employees who require information to complete a specific task are allowed access to (minimal) identifiable information. Home Maintenance Organizers will have access to your name, address, and suite number to perform their work. They will be given a file containing limited personal information along with pointers about your home and preferences. Our employees have been carefully and thoroughly screened and we trust that they will treat your information with paramount respect. Moreover, all employees are familiarized with our security and privacy guidelines.
Do we use cookies?
As of now, we do not use cookies on our website. We can check traffic data; nevertheless it does not include any IP addresses.
Use of Personal Data
Only if permissible by you, we will provide your information to another company (i.e. laundry service, power wash, home decoration) for the purpose of referral. We may ask you for a testimonial to post it on our website or in literature. Again, only upon receiving your permission will we publish your testimonial/review. We will use information according to the privacy policy under which the information was obtained.
Rights
We reserve the right to monitor network traffic for website security purposes. We also reserve the right to make changes to this privacy policy or revise it.
Your Consent
By using our website, you consent to our privacy policy.